To Whom it May Concern, I am excited and pleased to write this letter of satisfaction for an amazing deck built by Smokey Mountain Deck...
To Whom it May Concern,
I am excited and pleased to write this letter of satisfaction for an amazing deck built by Smokey Mountain Deck Builders! I am new to Tennessee and badly needed a new deck/room/ceiling remodel as my existing project was a mess, AND incomplete. With a little research, Smokey Mountain Deck Builders was my choice by a recommendation from Home Depot.
I must say to ALL the individuals, from the first phone call to the last cleanup, I am extremely satisfied with the kindness, professionalism, and precise work done by your group of amazing people. All my calls and texts were answered, and always with patience and respect. Nick, the owner is a refreshing breath of fresh air in an otherwise sketchy industry. His skills and kindness far exceed his years! It seems sometimes just getting someone out to LOOK is a mission!
Nick and his team came out and really brainstormed with me to come up with ideas for the finished project. He and his team were very patient with me and after a short time, the plan and budget were agreed upon.
Long story short, the existing, unfinished room now has a BEAUTIFUL new deck, Cedar rails, Amazing Barn Doors, “Industrial” Metal Ceiling, and a Trex Rain Escapes Waterproof deck system! The level of precision, the attention to detail, and the solid construction are impressive. Hats off to Nick and his crew for dealing with my constant “involvement.” They were ever patient and more than willing to please, and always with a smile. If you are looking for true professionals, call Nick and his team at Smokey Mountain Deck Builders.
Not only do I have a beautiful new Deck/Room, I now have some new friends!