We begin with a detailed phone consultation with a friendly designer to get familiar with your project and your needs. During the free consultation, we cover all the details about your project. We will discuss materials, timelines, general pricing, and the pros and cons of your project. Our designer will next set up an on-site visit with you to get a clear vision and understanding of your personal wants and needs. Our team will work hard to develop a precise and detailed proposal that is specific to your project. Next, we will set up a cloud-based project management system for you. Buildertrend is a tool we use to help you keep up to date on your project before and during construction from your computer or smartphone. You can monitor the work progress, inspections, daily progress photos, and all payments. Our office staff works hard to keep you updated on meetings, material delivery, payments, and any delays that may occur along with your feedback on how you feel your project is developing. Once we understand all the details we assign a team to construct your project. Next, we will have a pre-construction meeting on-site to go into more specific detail with our builder and sort out materials, colors, and timelines needed for the build. After the meeting, we work hard over the next few weeks to create drawings and gather the materials needed to make the vision we all have become reality. When everything arrives and has been agreed upon that’s when the real fun begins! Our team will work very hard to build the outdoor living space that you will fall in love with more every day. As a courtesy, our project manager will complete a final walkthrough with you reviewing all aspects of the project. To assure you are completely satisfied with your project, we will ask you to leave a review of your experience. Our team would be happy to help you make your vision come to life, please contact us to discuss.

Phone: 865-320-6990
General Inquiries- sales@smokymountaindecks.com
click here for a free estimate

Hours Of Operation: Monday to Friday 7:30am - 5pm
Saturday 9am - 12pm
Sunday Closed

Service Knoxville, Kingston, Farragut, Harriman, Maryville, Rockwood, Lenoir City, Clinton, Loudon County, Knox County, Loudon, Louisville and Crossville

Get a free dock estimate today!

Free Estimate