I considered several different companies for our sliding glass door project, but after the first meeting with Jason Lemons I knew Smoky Mountain Deck was... I considered several different companies for our sliding glass door project, but after the first meeting with Jason Lemons I knew Smoky Mountain Deck was the company I wanted to complete my project. Jason was informative, professional, and was not pushy with his sales. But he was confident in their ability to complete the project, and he was right to be confident. I made a mistake with the door purchase, but Nick and his install team went above and beyond to help me correct the issue. Instead of having to seal off the open wall and wait until I could get a new door, Smoky Mountain Deck went the extra mile to return the incorrect door and get the new one for me, without me even asking. This allowed them to complete the project in one day. Edgar and his team working onsite were professional, communicative, and had great attitudes despite the project taking double of his time to complete. From start to finish, I was impressed, knew what to expect, and am more than satisfied with the entire experience. I highly recommend Smoky Mountain Deck Builders and would definitely use them again.
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