I have been working with Nick and the Smoky Mountain crew for several months now and cannot say enough good things! This is NOT your average contracting company--it is far and away the gold standard. Honest, transparent owners. Four, year round crews staffed with efficient, master carpenters who create beautiful hardscapes that we are proud to put our name on. If you are looking for a contractor you can trust, this is the place to start!
To Whom it May Concern, I am excited and pleased to write this letter of satisfaction for an amazing deck built by Smokey Mountain Deck Builders! I am new to Tennessee and badly needed a new deck/room/ceiling remodel as my existing project was a mess, AND incomplete. With a little research, Smokey Mountain Deck Builders was my choice by a recommendation from Home Depot. I must say to ALL the individuals, from the first phone call to the last cleanup, I am extremely satisfied with the kindness, professionalism, and precise work done by your group of amazing people. All my calls and texts were answered, and always with patience and respect. Nick, the owner is a refreshing breath of fresh air in an otherwise sketchy industry. His skills and kindness far exceed his years! It seems sometimes just getting someone out to LOOK is a mission! Nick and his team came out and really brainstormed with me to come up with ideas for the finished project. He and his team were very patient with me and after a short time, the plan and budget were agreed upon. Long story short, the existing, unfinished room now has a BEAUTIFUL new deck, Cedar rails, Amazing Barn Doors, “Industrial” Metal Ceiling, and a Trex Rain Escapes Waterproof deck system! The level of precision, the attention to detail, and...
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Workmanship is excellent! Our new decks are beautiful!
Smoky Mountain came to our house several weeks ago to put in pavers, a fire pit, and a screen room. From the consultation/visitation all the way through the actual building process, we had a great experience! Frank was wonderful to work with in getting the design drawn up, and he went above and beyond to be sure it was exactly what we wanted. Nick and his crew did an excellent job on the pavers and the fire pit, and they completely transformed our backyard area. Lastly, Jason and his crew built us a screen room that far exceeded our expectations! It's unreal how much more time we've spent outside enjoying our new space, and we're so glad we trusted Smoky Mountain with the job. Can't recommend enough!
Smokey Mountain Deck Builders did an amazing job with out backyard. The deck they built is top of the line but we also have fallen in love with the fire pit they installed. Our backyard is looks completely new. Night and day from where it was and we couldn’t be more pleased with the result. Smokey Mountain Deck Builders showed an attention to detail that made the finished product all the more perfect. I would highly recommend this company to anyone looking to add a deck to their property!
We had a phenomenal experience! The level of customer service and knowledge made our project seamless and we couldn’t be more pleased with how our new beautiful deck and backyard space looks. Highly recommend and look forward to working with them again on our next project!
Quality work very professional, good people to work with.
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